EDUCATION & TRAINING
How I Built a Late Delivery Risk Predictor for APL Logistics: What a 95% Delay Rate in First Class Shipping Taught Me About Supply Chain ML
Dev.to Machine Learning
About This Tutorial
Late deliveries are not just an inconvenience. For a global logistics operator like APL Logistics (KWE Group), a single delayed shipment can trigger SLA breaches, financial penalties, and long-term customer churn. Multiply that across hundreds of thousands of orders spanning five global markets, and the cost of reactive delay management becomes unsustainable. The conventional approach has always been to handle delays after they happen - emergency rerouting, last-minute escalations, and reactive customer communication. This project takes a different approach entirely.