Dark Patterns in AI Chatbots: A Taxonomy to Inform Better Design

This report was also authored by Adinawa Adjagbodjou, Ph.D. Candidate at the Human-Computer Interaction Institute, Carnegie Mellon University. As AI chatbots become widely adopted for functional, social, and emotional use, concerns around how their design impacts user interaction and wellbeing are growing. While early research highlights potential benefits from chatbots — such as reduced loneliness […]