AI RESEARCH
AI in the Enterprise: How People Use M365 Copilot Chat
arXiv CS.AI
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ArXi:2605.23958v1 Announce Type: cross M365 Copilot is used every week by millions of people across than a million companies around the world as part of their workflows. Uniquely positioned in the AI landscape given its near-exclusive use for work purposes, M365 Copilot can offer a clear picture of how people use AI for work and where that usage may expand next. This paper characterizes that usage through direct classification of user interactions with M365 Copilot Chat.