AI JOB
Senior Research Engineer, Voice + Speech
Decagon
New York City
On-site
Posted:
Description
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from tickets and hold music to faster resolutions, richer conversations, and deeper relationships...