I Built a RAG System That Never Hallucinate — Here’s the Exact Architecture

The problem every engineering team has but nobody talks about You’re on-call. It’s 2am. The checkout service is throwing 503s. You need to know: which service is actually broken, who owns it, what changed in the last 48 hours, and whether there’s a related open ticket - all in under 60 seconds. The answer exists. It’s scattered across Jira, GitHub, Confluence, and your log aggregator. None of those tools talk to each other, and none of them understand your question.