AI for Knowledge Management: Real Workflows That Hold Up

AI is not replacing knowledge management; it is changing the shape of it for both individuals and teams. Microsoft's Work Trend Index describes a move toward hybrid teams of humans and agents, and NIST's AI RMF argues that trustworthy AI systems need explicit roles, evaluation, and oversight rather than vague automation. Those ideas fit neatly beside the human-centred practices in the site's Knowledge Management in 2026 pillar, which focuses on tools and methods long before any model is involved.