Why I Built a Bilingual AI Receptionist (8% of Business Calls Are in Spanish)
Dev.to AI
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Generative AI
Why I Built a Bilingual AI Receptionist (8% of Business Calls Are in Spanish) When I started building my AI receptionist, bilingual wasnt even on the first version of my feature list. I was focused on the basics: answer calls, book appointments, send texts. Standard stuff. Then I started talking to actual small business owners and the same issue kept coming up. "We get calls in Spanish and we just. can't handle them." The 8% Nobody Talks About 8% of business calls in the United States are in Spanish. That might not sound like a lot until you do the math for a specific business.