Uber COO Says AI Lacks ROI

The Information
Generative AI AI Tools

Many corporate leaders say they’re getting value from AI as their spending on it skyrockets, but hype is outpacing reality in plenty of cases. On a podcast over the weekend, for instance, Uber Chief Operating Officer Andrew Macdonald said the ride-hailing company isn’t seeing a clear increase in productivity from using AI coding services despite their use by its engineering teams. That has prompted executives to discuss how to get a handle on token consumption costs, he said.